Check-in and check-out

Check-in: 14:00 – 19:00: Check-in is possible from 14:00. We always try to arrange for an earlier check-in, if room availabilities allow us to do so. Should you arrive after 19:00, we would kindly ask you to let us know.
Check-out: until 10:00: We would kindly ask you to leave your room by 10:00 on the departure day. If room availabilities allow us to do so, we also offer you a late check-out.

Payment options

  • cash payment
  • bank transfer
  • (card payment)

Advance payment

Reservations are binding in writing or verbally. To fix your booking, we kindly ask you for an advance payment of 20 % of the total room rate.

Cancellation conditions and travel insurance

Pension Haus Maria Flexi Storno

Flexible cancellation conditions in summer 2022

To give you greater peace of mind when booking your holiday, we have adapted our cancellation conditions.
Bookings made for periods up until 1 November 2022 can be cancelled free of charge or postponed up to 14 days prior to arrival.
Advance payments already made are turned into a voucher that can be redeemed at an alternative desired date.

Standard cancellation conditions (not valid in summer 2022)

  • free cancellation up to 30 days before arrival
  • 30 to 15 days before arrival – 40 % of the total rate
  • 14 to 8 days before arrival – 70 % of the total rate
  • 7 days or less before arrival – 100 % of the total rate

European travel insurance

You are certainly looking forward to your vacation. But a lot can happen before you arrive and during your stay. For this reason, we recommend you to take out a travel insurance. Click here for the European travel insurance: <https://start.europaeische.at/hsp-en?AGN=511042>

General terms and conditions of our cooperation partners

The general terms and conditions of the BRM Bad Kleinkirchheim Region Marketing GmbH can be found under the following link: https://www.badkleinkirchheim.at/en/service/general-terms-and-conditions/
The general terms and conditions of the Bad Kleinkirchheimer Bergbahnen Group can be found under the following link: https://www.badkleinkirchheim.com/en/info-contact/general-terms-conditions/
The general terms and conditions of the St. Kathrein Thermal Spa can be found under the following link: https://www.therme-kathrein.at/en/agbs/

„Best Price Guarantee“

On our website you always find the latest and best rates.

Non-smoking room

We are a non-smoking bed and breakfast. However, ashtrays are available for you on the balcony of your room and in front of our guesthouse.

Do you have any questions?

If you have any further questions or requests, you can contact us at any time. We will be pleased to answer your inquiry.